Get in touch.
We're a small team. We answer email ourselves. Choose the address that matches what you need — you'll usually hear back within 72 business hours.
Support & setup questions
[email protected]For help with your HOMI, device compatibility questions, setup issues, shipping questions, or anything related to your order. 72-hour SLA on business days.
Compatibility pre-purchase
[email protected]Send us a list of what's in your home today — Philips Hue, Ring, Nest, whatever — and we'll tell you what works on day one. No sales pressure. If HOMI isn't the right fit, we'll say so.
Press & reviews
[email protected]Writing a review? Running a smart-home YouTube channel? Get in touch — we have review units reserved for publications that have covered the local-first / self-hosted space before.
Integrators & resellers
[email protected]Smart-home installer, AV integrator, or retailer interested in carrying HOMI? Reach out. We're opening a limited partner program for v1.5.
General / press / everything else
[email protected]Not sure which one? Use this. It lands in our general inbox and we'll route it.
Where we're not
We don't have a phone line, a Discord server, or an active Twitter/X presence. Our support channel is email. Our community channel is the Home Assistant forums and the r/homeassistant subreddit — both of which have been excellent resources for over a decade.
If someone claiming to be from HOMI contacts you over SMS, Discord, or social media asking for payment or login info, it's not us. Report it to [email protected].
Mailing address
Prizmox · [address TBD — displayed on order confirmation]
For data-protection requests (GDPR / CCPA), see our Privacy Policy.